(For example, a 0 may look like an 8, a 5 may look like a 2, etc). If some characters are hard to read, try entering similar characters.If you have a download code for a system you don't own, we encourage you to work with the retailer who sold you the download code or give it to someone who can use it as a gift. (For example, Nintendo Switch games can only be redeemed on a Nintendo Switch system).
Games can only be redeemed on the system they’re intended for. Make sure that you are entering the Download Code (usually begins with a B or C, no hyphens in the number) and not the Control Number. 
Some retailer cards for Nintendo Switch software include both a Control Number and a Download Code. 
(Codes included in system bundles are printed on an insert inside the packaging.)
The download code is a 16-digit code that is printed on the receipt or card you received when you made the purchase. Games: The download code must be redeemed on the Nintendo eShop for Nintendo Switch, Wii U or Nintendo 3DS family systems. Themes: The download code must be redeemed within the Theme Shop on a Nintendo 3DS family system. If you already redeemed the download code, you can redownload the game on your Nintendo Switch system without re-entering the code.ĭid this information resolve the issue? Resolved Not Resolved Check your previously downloaded titles in the Nintendo eShop. You may wish to give the download code to someone who will be able to redeem it. If you are attempting to use a download code or system from a different region (a North American download code with a European system, for example), the download code will not work. cannot be redeemed with a Nintendo Account and/or Nintendo eShop set to Japan.) (For example, a code sold for use in the U.S. A download code can only be redeemed on a Nintendo eShop set to the same region as the game. 
Verify that the country setting is correct on your Nintendo Switch system. Download codes for Nintendo 3DS themes must be redeemed within the Theme Shop on a Nintendo 3DS family system. (For example, Nintendo Switch games can only be redeemed on a Nintendo Switch system.) Games can only be redeemed on the system they're intended for. Visit Nintendo's online code redemption page to redeem the code online. Make sure you are redeeming the code correctly in the Nintendo Switch eShop. If you no longer have the email with your download code, you can locate your order in the Online Store and resend the download code. The download code is a 16-digit code that is located in the confirmation email you received for your order. Verify that you are entering your download code correctly.
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